Effective Date: 28/07/2023
Thank you for choosing Natures Cargo. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your data when you use our website.
By accessing and using our website, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
Personal Information: When you register an account on our website or place an order, we may collect certain personal information, including but not limited to your name, address, email address, phone number, and payment details.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and website usage data. This information is collected through cookies and similar technologies to improve our website’s functionality and enhance your experience.
How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, manage your account, and provide customer support related to your purchases.
Communication: We may use your contact information to communicate with you about your orders, provide order updates, respond to inquiries, and send promotional or marketing materials if you have opted-in to receive such communications.
Improvement of Services: Non-personal information helps us analyze trends, track website usage, and improve our website’s design and content to provide a better user experience.
Legal Obligations: We may use or disclose your information when required by law, legal process, or government request.
How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We use industry-standard SSL (Secure Sockets Layer) encryption to safeguard sensitive data during transmission.
We limit access to your personal information to authorized personnel only, and they are obligated to keep it confidential.
Third-Party Disclosure
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or providing other essential services. These third parties are contractually bound to handle your data securely and can only use it for specified purposes.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. You can adjust your browser settings to reject cookies, but some features of our website may not function correctly as a result.
We may also use third-party analytics tools that use cookies to gather information about your interaction with our website, helping us understand how our site is used and make improvements accordingly.
Your Privacy Choices
You have the right to review, update, or delete the personal information stored in your account. You can do this by logging into your account on our website or by contacting our customer support team.
You can choose to unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective when posted on our website, with the “Effective Date” at the top of the policy reflecting the last update. We encourage you to check this page periodically for updates.
Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
32 Old Creswick Rd
Wendouree 3355
sales@naturescargo.com.au
(03) 5342 6700
Thank you for trusting us with your personal information. We are dedicated to ensuring your privacy is respected and protected while providing you with the best possible service.